Labour Dispute Resolution sets out the system provided in our law for resolving labour disputes, either in terms of the Labour Relations Act or by private dispute resolution. It guides employees, employers, trade unions and employers’ organisations (and their representatives) through the various processes to be followed, and sets out the institutions to which particular disputes should be referred. An important addition to the second edition is a section on dispute resolution in the public sector. Useful checklists and flowcharts assist the reader to prepare for the various processes.
- Step-by-step guidelines on conciliation, mediation, facilitation and arbitration procedures
- Handy checklists and flowcharts assist the reader in preparation for the various processes
- Includes templates for mediation and arbitration agreements and relevant CCMA forms