People working in IT are often said to be from another planet. They are perceived by many to be more comfortable with logic, facts and data, rather than encounters with fellow human beings. Some say that they have weak interpersonal skills and a lack of sensitivity to others feelings and needs. Our goal is to change this image!
To survive in the ICT industry, the IT professional needs to add non-technical skills to their range of technical IT skills and abilities. Interpersonal Dynamics for IT Professionals will teach you the IT student about interpersonal dynamics in the workplace (especially in the ICT industry). It will also provide strategies for effective relationships with others in the working environment.